RM One User Manual download pdf (Page 36)

Software

You cannot locate a file.

_ Have you typed the correct filename? Do you need a particular

filename extension (for example, .DOC or .PIC)? Do you need to

specify a path (a drive and/or a directory)?

_ Try using the F

ind command, which can be found from the Start

menu on the bottom of the Windows desktop.

_ Verify the contents of the disk by using the chkdsk utility. See your

operating system manual for further information.

_ If the file is on a floppy disk, is the disk properly inserted in the

floppy disk drive? Check that the shutter on the floppy disk moves

freely (3½ inch only).

_ If something is stuck in the drive (such as a floppy disk label) pull it

out gently if you can. Do not insert a screwdriver or anything

similar into a disk drive. If you have a problem, contact a qualified

service engineer for advice.

_ If you have another notebook with the same application installed,

copy the file from one notebook to the other and try again.

You cannot save a file.

_ Are you working on a network and trying to save the file to a

location to which you have no "write" access?

_ Are you trying to save a file that is read only. See your operating

system manual for further information.

Forgotten Passwords

If you forget your password, you will need to ring the RM helpline or

return your notebook to RM to be reset. This reset is not covered

by your warranty agreement.

CHOOSE A PASSWORD THAT YOU WILL REMEMBER.

Since RM will need to ensure you are the owner, you may need to

provide some further identification, to prevent unauthorised access

to your notebook.

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RM One User Manual Page 36